Purpose of Collecting and Using Personal Information

• Member management for providing center services

• Responding to member inquiries and service requests

• Providing marketing and promotional information
  
  

Items of Personal Information Collected
Mandatory items: Name, Email Address, Contact Information, Nationality, Address

Retention and Use Period of Personal Information
FIKSC (Foreigners and International Students Support Center in Korea) will promptly destroy personal information once the purpose of its collection and use has been fulfilled, except in cases where the information must be retained according to relevant laws.

Provision of Personal Information to Third Parties
In principle, personal information is not provided to third parties. However, exceptions are made when required by law.

Outsourcing the Processing of Personal Information
We may outsource the processing of personal information to external companies in order to provide services. The details of such outsourcing will be disclosed.

Rights of Members and Methods of Exercising Them
Members can request to view, modify, or delete their personal information at any time. Such requests will be processed in accordance with legally defined procedures.

Measures to Ensure the Security of Personal Information
Technical and managerial measures are implemented to ensure the security of personal information and protect it from unauthorized access.

Changes to the Privacy Policy
This policy may be subject to changes, and any updates will be announced on the website.

Contact Information
For inquiries related to personal information protection, please contact the following Complaint Handling Center:

• Email: fiksc2024@gmail.com

• Phone: 010-8103-1063

• Fax: 031-624-1063

• Address: Suite 1203, Smart Tower, 120 Ingye-ro, Paldal-gu, Suwon, Gyeonggi-do

• Personal Information Protection Officer: Director Lee So-yeong, Foreigners and International Students Support Center
  
  

Operating Hours
Phone consultations are available Tuesday to Sunday from 10:00 AM to 7:00 PM. (Closed on Mondays and legal holidays.)

Handling of Inquiries by Email, Fax, or Mail
We strive to respond sincerely to inquiries received by email, fax, or mail within 12 hours of receipt. However, inquiries received after working hours or on holidays will be processed the following business day.

Other Consultation on Personal Information
For additional consultations regarding personal information, you can contact the following agencies:

Respect for Your Opinions
We value your opinions, and you have the right to receive sincere responses to your inquiries.

Commitment to Safety
We make every effort to ensure that you can use our services securely. In the event of incidents that violate the terms notified to you, the Personal Information Protection Officer will take full responsibility. However, we are not liable for any unexpected incidents such as hacking, which may occur despite our technical safeguards, or for any disputes arising from posts made by visitors.